ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: Recruiting / Onboarding
Company Size: 0 – 1,000 Employees / Industry: Non-Profit
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Rob Rebelo
Project(s) in Scope: API
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We found that the sandbox and the production databases resided in the same environment which we did not know going into this implementation. This was discovered as more users were added and Azure SSO was turned on. This was something that none of us had experienced. So the lesson learned was to ask more questions about the sandbox and Production environments.