ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: Talent Management, Payroll, Talent Acquisition
Company Size: 5 – 10k Employees / Industry: Education
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Maher El-Abdallah
Project(s) in Scope: Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Overall we had a very positive experience with AlignHCM. The team came on board with a wealth of knowledge and subject matter expertise. They partnered with us to not only implement the project but also provide best practice recommendations from a system and operations perspective. They went above and beyond to accommodate our changing requirements and implement everything on time as well as accurately. In addition, everything that was implemented was also documented in detail.