ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: Fidelity/UltiPro integration
Company Size: 0 – 1,000 Employees / Industry: Pharmaceutical / Chemical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Chris Slaughter
Project(s) in Scope: Integration
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Build in more time than you expect to get a contract in place and begin the project. Once the project began, the Gosa Group was incredibly efficient, responsive and went above and beyond the expectations of the anticipated project results. The initial waiting time to begin the project was 100% worth it for the results.