ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Code Procurement
Company Size: 1000 – 4999 Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Jennifer Albright
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Jennifer Albright is wonderful. She is very responsive and she explains each process in great detail. We have had a few set backs due to uncontrolled circumstances however, Unit 4 and Jennifer have been patient and understanding. Currently, we are moving very quickly which is exciting.