ERP Area:ERP, Financials
Software: Unit4
Products Implemented: ERP, Financials
Company Size: 500 – 999 Employees / Industry: Not for Profit
Regions in Scope: Latin America,Middle East / Africa
Reviewer Role: Decision Maker
Consultant Recognized: Luis Alberto Viñas
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST:
Speed vs. expectations: Less than the time we expected!
Cost vs. expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
GCON4’s change management empowers users for the process implementation. They have experience with the modules and our native language. This was a worldwide deployment. HQ and regions were simultaneously implemented. The implementation consisted of a cloud enabled product and multi-language consultants.