ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP,Unit4 Financials
Company Size: 1000 – 4999 Employees / Industry: Not for Profit
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Leader
Consultant Recognized: Kathryn McDonnell
Systems Expertise 5 (out of 5)
Implementation Process 3 (out of 5)
Responsiveness 3 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Lots of support when required (Integra) but added, and unexpected complexities caused delays. These were well thought through and resolved. Some more in-depth planning could have avoided some issues, but on the whole I felt the first phase of the project was broadly successful.