ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP, Unit4 FP&A
Company Size: 1000 – 4999 Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Decision Maker
Systems Expertise 3 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Unit4 scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Prior to go live, the implementation scope had to be reduced to met the timeline. Should have managed expectations that not all the requirements would have been implemented as planned