ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP,Unit4 FP&A
Company Size: 1000 – 4999 Employees / Industry: Public Services
Regions in Scope: United Kingdom Ireland
Reviewer Role: Decision Maker
Consultant Recognized: Ian Rigby
Systems Expertise 4 (out of 5)
Implementation Process 3 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner under-quoted the project and we had multiple change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
A significant portion of the delay was due to Covid. It would have been closer to 1.25 to 1.5 over without the Pandemic.