ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 1000 – 4999 Employees / Industry: Higher Education
Regions in Scope: Continental Europe
Reviewer Role: Project Leader
Consultant Recognized: Eric Muizelaar; Martin Rijkhoek; Kevin van Gils
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Compliments on your key staff! They were knowledgeable and enthusiastic. It was a true partnership. Specifically project manager Eric Muizelaar; senior consultant Martin Rijkhoek; junior consultant Kevin van Gils made the difference on our project.
Improve on the roles / authorization tools! Way too cumbersome now to set this up in the various systems, too much manual effort both in set-up and in maintenance.
Improve on your data conversion / data migration tools!
Improve on your tooling to keep various OTAP db in sync (e.g. automated deployment checks)