ERP Area: ERP, Financials
Software: Unit4
Partner Name:TietoEvry AS
Products Implemented: ERP
Company Size: 5000+ Employees / Industry: Public Services
Regions in Scope: Nordics
Reviewer Role: Project Team Member
Consultant Recognized: Roger Ingdal
Systems Expertise 3 (out of 5)
Implementation Process 3 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations:1.25x the time we expected
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
– Use more time on testing before go-live.
– Have better employee training before the go-live.
– Use more time on training your employees after the implementation.
– Be more focus on standardization of the business process in your own organization.