Originating Consulting Firm: Myriad Consulting
ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 1000 – 4999 Employees / Industry: Public Services
Regions in Scope: United Kingdom Ireland
Reviewer Role: participant on course
Consultant Recognized: Ben Houghton
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Myriad Consulting provided excellent customer focus. The supporting course manuals were easy to follow with clear screenshots and tips.
We were able to run through processes in a test environment to embed training.
We had a knowledgeable trainer who was able to answer ad-hoc queries and had a solid understanding of the ERP and payroll processes in line with legislation.