ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 5000+ Employees / Industry: Professional Services
Regions in Scope: North America
Reviewer Role: Executive Sponsor (CIO)
Consultant Recognized: Trude Halvorsen
Systems Expertise 5 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Selecting an ERP system that is flexible and within budget can be a formidable challenge. We would be in serious trouble if it was not for Trude Halvorsen and Arribatec. We purchased a system that was largely European based and the domestic knowledge does not exist in great supply. As a Chief Information Officer, I have worked with many vendors and I trust Trude emphatically. She is a real source of truth and technical expertise. Throughout the time, pain and cost of implementation I know that Arribatec is committed to my success.