ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 0 – 249 Employees / Industry: Public Services
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Team Member
Consultant Recognized: Ben Houghton
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We had a very tight timescale to implement the new ERP system, however with the help of our Unit4 partner Agilyx, we met that timescale. Kick-off through to implementation took nine months, and although this was a very intense period for all involved, the benefits of the ERP system outweighed the significant amount of hard work from the team.