ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 1000 – 4999 Employees / Industry: Higher Education
Regions in Scope: United Kingdom Ireland
Reviewer Role: Decision Maker
Consultant Recognized: David West Lewis
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
David West Lewis and Mike Quinn from Arribatec were great at helping support us when our previous consultant had stalled the project, which obviously was helped by their better understanding of the processes and goals for the new system. Having indepth working knowledge helped us complete when it looked as though we would terminate the project.
This work has helped us to create new development work which they are also involved with.