ERP Area:ERP, Financials
Reviewer Role: Project Leader
Products Implemented: ERP
Company Size: 1000 – 4999 Employees / Industry: Professional Services
Regions in Scope: Continental Europe,North America,United Kingdom Ireland,Latin America,Middle East / Africa
Reviewer Role: Project Leader
Consultant Recognized: Ion Otaegi
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. expectations: Less than the time we expected!
Cost vs. expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
It is much easier to solve a technical issue than a human one. We are 100% satisfied.