ERP Area: ERP
Software: Unit4
Products Implemented: ERP
Company Size: 1000 – 4999 Employees / Industry: Not for Profit
Regions in Scope: Central Europe, North America
Reviewer Role: Project Team Member
Consultant Recognized: Ingird Bauer, Marcel Wijkstra, Ortwin van Vessem, Angela Warner
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Unit4 did what they had promised, for the implementation and go-live of ERP. I’m amazed that we were on-time and on-budget. I’m happy. They trained us to be able to configure the modification ourselves. I’m very positive about the software and the possibilities.
A couple of years later we asked to add HR modules. I’m not so confident of the HR software in ERP. It is too complex and the HR process can’t be automated to fit our needs. I would not advise anyone to implement this module. The only reason we kept it, is because we don’t want to have the HR software in a separate system. For the survey I am concentrating on the full implementation from 2013.