ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 5000+ Employees / Industry: Higher Education
Regions in Scope: United Kingdom Ireland
Reviewer Role: Decision Maker
Consultant Recognized: Mike Quinn and David West-Lewis
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Mike Quinn and David West-Lewis were nothing short of superstars on our project. They really listened to our requirements and helped guide us through how they could deliver the report data we needed, highlighting minor compromises that might be needed along the way – so we really felt informed and prepared for what could be achieved. Our end product still surpassed our expectations when delivered, and our users have been very happy with the report’s data, appearance, and ease of use. We wouldn’t hesitate to work with them again!