ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 0 – 249 Employees / Industry: Professional Services
Regions in Scope: Continental Europe
Reviewer Role: Decision Maker
Consultant Recognized: Ion Otaegi + Juan Carlos Hoyos
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Cost vs. Expectations: 3x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We were working with UNIT4 teams and the results, response and service was horrible. The we change to GCON4 and the project start to go live and we get really good results, response and service.