ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 1000 – 4999 Employees / Industry: Higher Education
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Team Member
Consultant Recognized: Paula Francis
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The knowledge and professionalism of Hennessy consultant was beyond what we had hoped. We would have really struggled without their help and support.