ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 1000 – 4999 Employees / Industry: Professional Services
Regions in Scope: Continental Europe
Reviewer Role: Project Leader
Consultant Recognized: Marc-Antoine Rouleau
Systems Expertise 5 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: 2x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner under-quoted the project and we had multiple change orders
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
– The project took longer than expected
– The integration phase has been more complexed than expected
– Some APIs and web services are sometimes not reliable (example : API POST Purchase Order)
– Lot of performance problem are appearing (on invoice process, sales order document generation process…)
– ERP Connex / Levio is very helpful, professional, give good advice and is proactive.