ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 1000 – 4999 Employees / Industry: Higher Education
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Team Member
Consultant Recognized: Allan Burrows, integra
Systems Expertise 5 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 2x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
It has been a successful partnering journey so far. I would say it is important to always measure the forecasted and actual timescale on a project plan to help keep on track (with all known stages included) and allow the plan to evolve, reviewing regularly. My advice would be to allow time within an implementation to breathe and reflect. From our experience, there are many internal and external factors to consider and these need to be carefully managed to make the most efficient use of resources in a timely fashion. Be aware, deviations will happen and it is important these need to be considered and managed carefully to avoid scope creep.