Originating Consulting Firm: Myriad Consulting
ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 250 – 499 Employees / Industry: Not for Profit
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Ben Houghton
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are very happy with our implementation partner, as they are the best of 4 that I have worked with the last 5 years across three organisations.
This is not rocket science. U4 should have a clearer more concise implementation process to reduce uncertainty. I get better value from my current implementation partner than from most of direct engagements with the U4 organisation