ERP Area:ERP, Financials
Software: Unit4
Products Implemented: ERP
Company Size: 1000 – 4999 Employees / Industry: Other
Regions in Scope: Latin America
Reviewer Role: Consultant
Consultant Recognized: David Porras
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST:
Speed vs. expectations: 1.25x the time we expected
Cost vs. expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Originally I was expecting a more on a hands on implementation. Due to the fact that our office in the US had an existing configuration of UBW it became impractical. Our office was responsible for the implementation working better. GCON4 was very accommodating as we had to make several modifications to the Colombia location. In retrospect I would like to have had our current controller on board but we have been able over the past two years to try and fix our incorrect assumptions. The Dominican Republic location was very well designed and I am expecting great success with the Ecuador location as we work together on the design. The implementation in Peru is going well but delayed due to other factors.