ERP Area:ERP, Financials
Software: Unit4
Products Implemented: ERP
Company Size: 500 – 999 Employees / Industry: Public Services
Complexity (out of 10)? 8
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Leader
Consultant Recognized: Ash May, Dave Whybrow, Alex Williamson
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The EVA approach is a very strong building block and approach to business best practice.
There was a good working relationship between the delivery partner and UNIT4 support is essential.