ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERPx
Company Size: 250 – 499 Employees / Industry: Not for Profit
Regions in Scope: Continental Europe
Reviewer Role: Project Leader
Systems Expertise 3 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Consultant has a lot of experience with implementation projects, however not specifically in ERPx, but due to his experience with other (Unit4) products has easily adapts (for him) new functionalities. He also fits easily into the project team and interacts fluent with the customer.