ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Extension Kit
Company Size: 1000 – 4999 Employees / Industry: Public Services
Regions in Scope: United Kingdom Ireland
Reviewer Role: Technical Lead
Consultant Recognized: Tiago Bruno / Rafael Artacho
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Challenges with the new technology meant rework, documentation from UNIT4 poor or non existent, lack of coordination of resources inside UNIT4