ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 Financials,Billing
Company Size: 1000 – 4999 Employees / Industry: Other
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Leader
Consultant Recognized: Hilary Thomas & Lesley Ann Sim
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Considering the current situation with COVID19 it was a very good effort by all involved to be able to complete the project to a good standard through working remotely. Everybody involved on the implementation team were very knowledgeable and they were able to clearly guide us through the process with minimal disruption.