ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Financials
Company Size: 0 – 249 Employees / Industry: Other
Regions in Scope: North America,United Kingdom Ireland
Reviewer Role: Project Leader
Consultant Recognized: Phil Leaf
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 3 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Communication is king. Be clear and firm when it comes to your requirements in order to get the best possible outcome.