ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 Financials
Company Size: 250 – 499 Employees / Industry: Other
Regions in Scope: United Kingdom Ireland
Reviewer Role: Decision Maker
Consultant Recognized: Angela Head – fantastic support from Level8
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our infrastructure configuration differs from the standard Unit4 recommendation. This took up considerable time over the course of the upgrade to V14 along with additional expenses.