ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 Financials
Company Size: 5000+ Employees / Industry: Public Services
Regions in Scope: United Kingdom Ireland
Reviewer Role: Specialist User
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: I’m not sure / We are currently in process
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
G7 often provide excellent service, the team understand the product and the understand the Police as a customer. This project is still ongoing, so despite stating the project ends in April 2021 I expect further developments and work to continue after that point on other aspects of the system