ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 Financials
Company Size: 250 – 499 Employees / Industry: Other
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Leader
Consultant Recognized: Dan Barton & Angela Head
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We originally engaged with Level8 back in late 2017 when we required assistance interfacing our Coupa P2P system with our finance system CODA Financials. From our initial meeting we found their consultant extremely knowledgeable and helpful. The work consisted of 3 interfaces which were delivered as per our spec, on time and within budget.
More recently we contacted Level8 with the view of transferring our managed services agreement over to them. Their response again was very professional and they were happy to tailor their support to our specific requirements. After signing our agreement the consultant immediately put a plan in place which ensured a smooth and seamless transition. Since going live they have made several recommendation in the view of enhancing our system performance.
Over the 3 year period we have built a strong and trusted relationship with the Level8 team and would not hesitate to recommend them in the future.