ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 Financials
Company Size: 1000 – 4999 Employees / Industry: Other
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Team Member
Consultant Recognized:
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 3 (out of 5)
Quality of Consultants 3 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We had a disappointing experience/service from the FUNCTIONAL consultant. They did not deliver as/when promised with no advance warnings, several items missed in the DR cut-over then more issues in the Live cut-over which appeared to be totally avoidable.