ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 Financials
Company Size: 250 – 499 Employees / Industry: Other
Regions in Scope: Continental Europe
Reviewer Role: Project Leader
Consultant Recognized: Jaap Broess
Systems Expertise 5 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
– time estimate with regard to implementation can be better.
– Software Release Released by the Supplier should be released when it has been completed and tested in its entirety. customer wants a mature software package and should not be used as a Test Lab in the implementation of the released Software version for production.
During implementation, we ran into unexpected issues.
The latter is not pleasant, neither for Unit4 partners (in this case Diesis) nor for the customer. This has definitely affected the SPEED of the implementation!