ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Dream 4.0
Company Size: 500 – 999 Employees / Industry: Higher Education
Regions in Scope: United Kingdom Ireland
Reviewer Role: Decision Maker
Consultant Recognized: Lisa Armitage
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Unit4 scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Lisa! What a gem you have working for you there. She is professional, experienced, approachable and friendly. It feels like she has gone way above and beyond with helping me and the team with this implementation.
With the system itself, i feel we still have a few ‘bugs’ and wrinkles to iron out but on the whole we are navigating quite well around the upgraded system.