ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 FP&A
Company Size: 0 – 249 Employees / Industry: Professional Services
Regions in Scope: Continental Europe
Reviewer Role: Project Leader
Consultant Recognized: Markus Edlinger (smartPM.solutions)
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
This project is an extension to our previously set up modules (add-on), following a successful product/feature presentation provided by our consultant. The demonstrated module matched our organisational needs at the time of presentation very closely and at a reasonable investment.
Our lead consultant guided us through the whole process starting from requirements definition through project planning, implementation and customisation up to Go-Live and further development. A very big plus were consulting services provided during the implementation process. Based on their vast experience with other customers and projects our consultants provided useful recommendations and showcases of features that helped us to even better meet our organisational needs. Several of the features we chose to implement during the process surpassed our expectations and/or provided functionalities that were not even included in our initial requirements definition but contribute strongly to our planning and analytical needs.
We are very satisfied with the support and know-how provided by our implementation partner. Our implementation schedule was met precisely and at the budgeted cost, response time to requests – even on short notice – was incredibly quick, and features were implemented with a very strong attention to details at every level.