ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 Intuo
Company Size: 0 – 249 Employees / Industry: Professional Services
Regions in Scope: Continental Europe
Reviewer Role: Project Team Member
Consultant Recognized: Pauline Valleys
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
All went super well. The help and support from Pauline Valley was great.
What would have even helped us more are some tutorial videos (I know its hard because of customization) to go along with the go-live.