ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 PSA Suite
Company Size: 0 – 249 Employees / Industry: Professional Services
Regions in Scope: Continental Europe
Reviewer Role: Decision Maker
Consultant Recognized: Duarte Clemente
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Extremely professional, very well versed into the industry. We had a partner–implementer vs. someone who was very technical on the IT part but did not really understand our business. We were very happy with the contribution, the progress and regular updates provided.