ERP Area: ERP, Financials
Software: Unit4
Products Implemented: TETA HR, ME
Company Size: 5000+ Employees / Industry: Other
Regions in Scope: Continental Europe
Reviewer Role: Project Leader
Consultant Recognized: Sadza Mariusz
Systems Expertise 5 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
More resources for such a large project,
For question 10. about the quality of consultants is not a correctly placed question. There are many success factors from personal qualities to technical knowledge so it is difficult to give the right answer.