ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  5000+ Employees  /  Industry:  Professional Services
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Team Member

Consultant Recognized:  Markus Edlinger

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  3x time expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We worked closely with the FP&A (Prevero) consultant (Markus Edlinger) in workshops which we found was very useful during development and quickly enhanced our knowledge of the product. Markus quickly understood our systems and requests and therefore was able to implement a solution much sooner than we had expected. Markus has shown commitment and flexibility throughout the project which has been greatly appreciated.

We have found that in the rare event that Markus was not available the support from the general FP&A help desk was not up to the same standard. They were slower than we would have hoped (e.g. requiring copies of databases etc).