ERP Area: ERP
Software: Workday Financials,Workday Student
Products Implemented: Workday Student
Company Size: 0 – 1,000 Employees / Industry: Education
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Melissa Ginelli, Brittany Petersen
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 2 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 4x+ time expected
Cost vs. Expectations: 4x+ cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
If you’re implementing Workday, it’s critical to thoroughly vet the consultants you select. In our experience, the initial consulting team chosen by our CIO misconfigured key aspects of our system, which ultimately required us to engage a second consulting firm to correct the issues and optimize performance.
Kognitiv Inc has been exceptional. Their consultants bring direct, hands-on experience in the functional areas they support, operate efficiently, and take a proactive approach throughout the engagement. They remain highly engaged with Workday best practices, ensuring client tenants are configured effectively and positioned for long-term success. We strongly recommend Kognitiv Inc.