Originating Consulting Firm: CrossCountry Consulting
ERP Area: Financials
Software: Workday
Products Implemented: Financials,PPS (Post Production Support)Accounting,Financial Management
Company Size: 0 – 1,000 Employees / Industry: Finance / Banking / Insurance
Regions in Scope: North America
Reviewer Role: Decision maker & project leader
Consultant Recognized: Cathrinee Vo
Project(s) in Scope: Initial deployment (Phase 1),Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Catherine was phenomenal. She took the time to understand our needs and then suggest best practices as we were building out our model. She had a positive attitude throughout and was quick to respond to any and all ad hoc questions.