ERP Area: HR/Human Capital Management
Software: Workday HCM
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 10 – 20k Employees / Industry: Transportation / Distribution
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Michael Kinyon, Matt Fish, Jason Yaklin
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 3 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Clarity in terms of what you can own as a client and ability to do more if you’ve experience in house vs. not being able to do it. Being flexible in terms of the requirements abut and partnering with the client to ultimately ensure business needs get met.