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Workday HR Core, Talent Management, Recruiting & Payroll Deployment

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  • Workday HR Core, Talent Management, Recruiting & Payroll Deployment

ERP Area: HR/Human Capital Management
Software:  Workday HCM
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll
Company Size:  0 – 1,000 Employees  /  Industry:  Advertising
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Adam McConnell
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The implementation team at OSV was an excellent partner. The Implementation specialists assigned to our project took the time to understand our business and how we could configure the system to fit within our processes rather than pushing us into new process to fit within a system. There were opportunities for process improvement as well within our business and OSV was very patient as we worked out some of those process improvements alongside the implementation. This often caused a lot of configuration updating when we went through testing as we were reworking the process, but OSV was patient and extremely helpful with providing suggestions and best practices. If we could have changed ONE thing it would have been to get some insights from the Implementation specialists when we were scoping the entire project. There were a couple of minor things that we would have scoped differently if we had been more aware of the functionality available in the system. These were minor things that we added on later as improvements after going live, but a little more specialized knowledge in the initial scoping conversations could have helped uncover this early on. Overall a great partner throughout our implementation.

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