ERP Area: Workforce Management (Time & Labor Management)
Software: (Studia) Reflexis
Products Implemented: Labour Standards & CI Recommendations
Company Size: 5 – 10k Employees / Industry: Retail
Regions in Scope: Europe, Middle East & Africa
Reviewer Role: Project Leader
Consultant Recognized: Neil Maltby
Project(s) in Scope: Labour Standards Measurement
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Work with the team and use their experience and recommendations. They’re great a listening and taking on board feedback.