Consulting Partner: IN-RGY
ERP Area: Workforce Management (Time & Labor Management)
Software: Workforce Software
Products Implemented: Recruiting / Onboarding,AMS (Application Management Services)
Company Size: 0 – 1,000 Employees / Industry: Government / Military
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Amelia Ben Fadhel
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Very good knowledge with customer service.