ERP Area: Workforce Management (Time & Labor Management)
Software: Workforce Software
Products Implemented: WFS Time & Attendance
Company Size: 1 – 5k Employees / Industry: Utilities
Regions in Scope: North America
Reviewer Role: Solutions Lead
Consultant Recognized: Steve Getejanc
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
All consultants at Hrchitect are very responsive, very knowledgeable of the technology and configuration of WorkForce Time & Attendance software