ERP Area: Workforce Management (Time & Labor Management)
Software: Workforce Software
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll,
Company Size: 10 – 20k Employees / Industry: Food Service
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Troy Robinson
Project(s) in Scope: Optimization / Ongoing support services,Training
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Partnering with HRchitect proved to be a highly positive experience for our team. Their ability to consistently deliver work on time demonstrated strong project management and reliability, which kept our initiatives on track and minimized delays. Additionally, the breadth of knowledge across their entire team was evident throughout the engagement. From technical expertise to strategic guidance, HRchitect provided comprehensive support that addressed a wide range of needs and challenges. This combination of punctuality and deep, diverse expertise made them an invaluable partner and contributed significantly to the success of our software solution.