There’s a sense of renewed energy and opportunity as we all start our first official work week of 2025. It’s the perfect time to reflect on where we’ve been and set our sights on what lies ahead. For me, this year’s guiding word is soar. It’s not just about flying; it’s about rising higher, embracing new heights, and finding strength in the winds of change and opportunity.
Looking back at last year, it was a year of flight—not just for Raven Intelligence but for the incredible community of customers and partners who make our work meaningful. Together, we accomplished so much:
> Over 750 new reviews were submitted by customers, shedding light on enterprise software projects and services. These stories represent the voices of organizations worldwide sharing their journeys, insights, and lessons learned.
> Our platform welcomed an average of 16,000 visitors each month from around the globe. These individuals sought clarity and trusted data to make informed decisions about their software partners.
> With the collaboration of our partners and customers, we empowered thousands to make data-driven choices, vetting software and service providers through the experiences of others.
We leveraged AI technologies to interpret the voice of customers, spot trends within the review data, and uncover valuable insights from customer feedback. This collaboration allowed us to provide deeper and more actionable intelligence to everyone who relies on our platform.
These milestones weren’t just ours; they were a testament to the power of community and shared commitment. Together, we lifted each other higher and laid the foundation for an even brighter future.
But this year, it’s not enough to simply fly. It’s time to soar.
So what does soaring look like for Raven Intelligence in 2025?
> Doubling Our Impact to include managed services in addition to implementation reviews: We’ve expanded our area of review focus to include managed services in addition to implementation! Now customers will be able to provide their experience and impact feedback on managed services around their Enterprise software. Our goal is to collect 2x the number of reviews on the Raven platform, doubling the stories of real customer experiences. Each review represents a voice—a valuable piece of data that can guide others to success.
> Elevating the Voice of the Customer: This year, we aim to expand our platform’s reach, ensuring it becomes the go-to space for consulting partners and service providers to showcase their excellence through the lens of their customers. Authentic voices matter, and we’re committed to amplifying them.
> Driving Informed Decisions: By growing our database and enhancing our tools, we want to make it even easier for businesses to navigate the complex world of enterprise software. With us, they can vet their potential partners with confidence, guided by the shared wisdom of the community.
> Building on AI Insights: In 2025, we will continue to leverage AI to deliver even greater insights to our customers. By analyzing trends and feedback from our review data, we aim to provide unparalleled intelligence to help customers make informed decisions and recognize emerging opportunities.
Soaring also means pushing beyond the numbers. It’s about creating meaningful change—not just for Raven Intelligence but for every customer, partner, and service provider we touch. It’s about fostering trust, transparency, and accountability in the enterprise software ecosystem.
As I think about the challenges and opportunities ahead, I’m reminded that soaring requires effort. It takes focus, strength, and the willingness to embrace the unknown. But it also brings unmatched rewards—the ability to see farther, dream bigger, and achieve more.
To everyone who has supported Raven Intelligence, thank you for being part of our journey. I’m excited to soar with you in 2025 and can’t wait to see where the winds take us.
Raven Intelligence: The industry’s most trusted resource for insights about Enterprise Software Services & Implementation partners.