Lessons Learned: “Spread out the implementation of modules.”
What HCM vendor have you chosen / implemented? Ultimate Software
What partner did you use? iHouse
Your HCM Project Status: My company has completed our project!
Modules Implemented:
- HCM (HR Core)
- Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
- Recruiting / Onboarding
- Payroll
How did you find your partner / consulting organization? We did our own research
How many proposals did you receive from implementation partners / consulting organizations? 2
What were the most important criteria for choosing your implementation partner?
- Price
- Experience
- Location
What type of project(s) did you complete (or are in process with) with this vendor? Initial deployment (Phase 1)
What was your role in this project? Project Leader
How likely would you be to recommend your chosen PARTNER?
9 out of 10
Please tell us about your level of satisfaction with your chosen partner (Systems Implementer)
- Systems Expertise 5 out of 5
- Implementation Process 5 out of 5
- Responsiveness 4 out of 5
- Quality of Consultants 4 out of 5
- Flexibility / Adaptability 4 out of 5
Please rank the SPEED of the implementation vs. your expectations
Right on schedule!
Please rank the COST of the implementation vs. your expectations
Exactly what we budgeted
What strengths did you feel your partner brought to your project?
Geat knowledge of the system
Have you realized cost benefit from your HCM implementation?
$130,000 / year
Please rate the level of complexity of your HCM Implementation
Somewhat difficult
How many countries were in scope? 10
What regions were in scope?
Europe
North America
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience
Spread out the implementation of modules
Your organization size…
0 – 1,000 Employees