The digital transformation realm is full of pioneers and leaders, but when you dive deep into the HR tech landscape, few stand out as prominently as ATS Consulting. Their deep industry knowledge and ability to drive real, sustainable change has solidified their position as a true leader in the field.
A Journey to Founding ATS Consulting
Having spent over 15 years in the Human Capital Management (HCM) industry, Lou Sylaj’s background in investment banking gave him a unique perspective. It was during this time, while overseeing finance teams, treasuries, payroll, and shared services, that he began to realize the significance of efficient human resource management systems.
After being introduced to UKG in 2007, Lou recognized the platform’s potential to bring benefits to a wide range of professional roles. His passion for UKG and his extensive experience inspired him to launch ATS Consulting.
Today, ATS Consulting has approximately 30 employees in the United States and Canada. Their recent expansion into Europe and India, triggered by the acquisition of Immedis from UKG, highlights their commitment to serving global customers.
Specializing in end-to-end UKG implementations, covering everything from HR Service delivery to talent management, benefits management, and post-live implementations, ATS Consulting is focused solely on delivering great user experiences for their clients.
The Secret Sauce: ATS Consulting’s Culture
Culture is at the heart of ATS Consulting.
Lou, along with his business partner Craig Thomas, crafted a distinct organizational culture built on four pillars: People, Culture, Knowledge, and Trust. This vision aligns seamlessly with the company’s mission to create opportunities for clients to derive the maximum benefit from their UKG experiences.
ATS Consulting‘s commitment to promoting work-life balance is evident in their impressive employee utilization rate, which consistently hovers between 75% and 80%. By nurturing an environment where employees can maximize their potential, team members spend meaningful time training, volunteering, and contributing to the community.
Growing while Maintaining the Culture
Maintaining core values while scaling an organization is challenging. This challenge emerges from the delicate balance between maintaining what makes the organization unique and successful, while also adapting to the evolving needs and opportunities in the market.
Lou highlighted the importance of ATS’s unique perspective—they’ve been on the customer side. They understand the pains, investments, and intricacies of system implementations. This understanding has facilitated their rapid growth while retaining their emphasis on culture, training, and delivering unparalleled experiences to clients.
Moreover, the organization’s focus is not limited to specific industries. Whether it’s global manufacturing giants like Dupont, or the transportation industry, like Student Transportation in America, ATS Consulting’s broad client base ranges from companies with 2,500 employees to those with tens of thousands across multiple locations.
Championing Client Success
Clients remain at the core of ATS Consulting‘s operations.
Feedback from Raven Intelligence’s reviews paints a consistent picture of positive client experiences with ATS.
So, what’s their secret?
Lou attributes this success to their deep commitment to understanding client needs and ensuring that their software implementations are future-proof. Whether it’s streamlining payroll processes that previously took days to complete or ensuring efficient onboarding of companies after mergers and acquisitions, ATS Consulting thrives on optimizing and automating processes.
The goal is not just to implement a system but to transform departments into strategic hubs.
Taking the example of payroll – often a significant expense for companies – Lou emphasizes that with the right tools and approaches, such departments can evolve from mere processing hubs to strategic entities, driving value for organizations.
Engaging with ATS Consulting
For organizations considering a partnership with ATS Consulting, Lou emphasized the availability of several viable avenues to explore. These avenues have been meticulously developed to cater to the diverse needs and preferences of potential clients.
First and foremost, ATS Consulting takes pride in its thriving referral network. This network stands as a testament to the exceptional quality of services provided by the organization.
In addition to referrals, ATS Consulting offers another direct engagement route through its top-notch sales team. Key figures within this team, such as Kathryn and Elena, serve as champions for the company. These individuals bring not only a deep understanding of the services ATS Consulting offers but also a commitment to delivering value to clients. They act as the bridge between the organization’s expertise and the specific needs of prospective clients, ensuring that each engagement is tailored to address unique challenges and objectives.
Moreover, Lou appreciates platforms like Raven Intel, which not only provides authentic reviews but also serves as a bridge connecting potential clients with ATS.
Whether it’s through referrals from past clients or direct engagement with their experienced sales team, organizations have the opportunity to access ATS Consulting’s expertise in a manner that aligns with their preferences and requirements.
Feedback From Customers
In a world where digital transformation is a constant and ever-evolving journey, ATS Consulting remains at the forefront, guiding organizations through the complexities of HR tech implementation.
With leaders like Lou Sylaj and firms like ATS Consulting, the future of HR tech implementations is in good hands.